Welcome to our FAQ section! Below, you'll find answers to common questions about our handyman services. If you have additional questions, feel free to reach out to us directly.  

General Questions

Q: What services do you provide?
A: We offer a range of home improvement and handyman services, including decorating, carpentry, odd jobs, fencing, and more.  

Q: Do you work on small jobs?
A: Yes, we handle projects of all sizes, from small repairs to larger home improvement tasks.  

Q: Do you provide free quotes?
A: Yes, we offer free quotes for all services. Quotes are typically provided within 1-2 weeks of initial contact.  

Q: Do you offer emergency services
A:Currently, we do not provide emergency services.  But we are working on this.

Scheduling and Payment

Q: How soon can you start a project?
A: Most jobs can start two to four  weeks of finalizing the agreement, depending on availability.  

Q: How do I book a service?
A: You can book a service by phone, email, or via our social media platforms.  

Q: Do you require a deposit?
A: For larger projects, we may request a deposit to cover material costs.  

Q: How do I pay for services?
A: Payments can be made via cash, bank transfer, or other agreed methods.  

Insurance and Guarantees

Q: Are you insured?
A: Yes, we carry public liability insurance with a £1 million limit of indemnity through AXA.  

Q: Do you offer a warranty on your work?
A: While we don’t offer formal warranties, we address any issues reported within the first month after project completion.  

Customer Support and Feedback

Q: How can I leave a review?
A: We encourage reviews on Checkatrade and Facebook. Your feedback helps us improve and ensures quality service for future clients.  

Q: What if I’m not satisfied with the work?
A: We strive for customer satisfaction and will address any concerns before finalizing the project.  

Additional Information

Q: Do you offer service packages?
A: Yes, we offer Bronze (basic maintenance), Silver (basic maintenance and decorating refreshes), and Gold (priority scheduling and full property maintenance) packages.  

Q: Do you provide materials for projects?
A: Yes, we can procure materials upfront and request reimbursement or a deposit for larger projects.  

If you have any other questions or need more information, don’t hesitate to get in touch. We’re here to help!